FAQs

 

General 

What is Aqilla?

Aqilla is a fitness apparel brand designed to empower women to feel confident

and strong. Our mission is to inspire women around the world by offering stylish,

performance-driven activewear made with innovative fabrics that enhance both

comfort and recovery. With cutting-edge fabric technology, like Sensil Innergy,

our products not only look great but also provide skin care benefits and aid in

muscle recovery, ensuring you feel your best during workouts and beyond.

What makes Aqilla’s products unique?

Aqilla’s products stand out due to our use of high-quality infrared fabric,

designed to harness your body’s natural heat. This innovative fabric promotes

muscle recovery and helps reduce the appearance of cellulite, allowing you to

look and feel your best both during and after your workouts. Our combination

of advanced fabric technology with stylish, confidence-boosting designs ensures

a one-of-a-kind fitness wear experience.

Where are Aqilla products made?

Aqilla products are proudly designed in the USA, reflecting our commitment to

innovative and stylish fitness wear. Our apparel is crafted in Italy, where we

ensure each piece meets the highest standards of quality and craftsmanship. This

combination of American design and Italian manufacturing results in premium

activewear that performs as great as it looks.

What fabric is used in Aqilla’s products?

Aqilla’s products are made from Sensil Innergy fabric, which is a premium blend of

polyester and spandex. This innovative fabric offers several benefits, including:

• Muscle Recovery: The infrared technology in Sensil Innergy fabric helps improve

blood circulation and aids in muscle recovery during and after workouts.


• Skin Care Benefits: The fabric’s properties may assist in reducing the appearance

of cellulite, promoting smoother skin.


• Comfort and Flexibility: The spandex blend provides excellent stretch and

flexibility, allowing for a full range of motion during any activity.


• Breathability: The polyester component ensures breathability, keeping you cool

and comfortable during intense workouts.

With its unique combination of performance-enhancing features and stylish designs,

our Sensil Innergy fabric is set to change the fitness apparel game. Aqilla

seamlessly merges functionality and fashion, empowering women to look and feel

confident while achieving their fitness goals.

What size should I order?

To find the perfect fit for your Aqilla apparel, please refer to the size chart

available under each product description on our website. All our items run true

to size, making it easy for you to select the right size for your body type and

preferences. If you have any questions or need further assistance, feel free to

reach out!

Are Aqilla products suitable for intense workouts?

Yes, Aqilla products are specifically designed and manufactured to keep up with

your active lifestyle, whether you’re a Pilates enthusiast or a dedicated CrossFit

athlete. Our pieces provide the support and comfort you need during intense

workouts, allowing you to focus on your performance. Additionally, our innovative

fabric offers muscle recovery and skin benefits, ensuring you not only feel great

but also look great while working out. Aqilla is here to support your fitness

journey every step of the way!

Shipping

WHICH COUNTRIES DOES AQILLA SHIP TO?

Aqilla to almost all countries internationally; you will have the option at

checkout to choose your preferred method of global shipping. 

Please note that all customs Duties and Import Taxes are the responsibility of

the Customer - however most countries will have either taxes and/or duties

included within the price of the item. If your country has taxes and/or duties

included, it will be clearly stated at checkout. Otherwise you may be required to

pay these fees upon delivery of your order.

HOW CAN I TRACK MY ORDER?

Once your order has been shipped, you will receive an email confirmation

of your shipping details and a tracking number.

HOW MUCH DOES SHIPPING COST?

Shipping costs vary based on the shipping address and the speed of

delivery chosen. The exact shipping cost and options will be

provided during checkout for you to review before completing

your order.

MY ITEM IS BEING RETURNED TO SENDER?

If your item was not deliverable, and for some reason is being returned

to us, please contact us at customerservice@bombshellsportswear.com so

we can arrange to have the item reshipped to you.

Returns

WHAT IS YOUR RETURN POLICY?

IF YOU DON'T LOVE YOUR PURCHASE, YOU MAY RETURN IT FOR A REFUND. RETURNS

MUST BE REQUESTED WITHIN 14 DAYS OF THE DATE OF DELIVERY. DOMESTIC

RETURNS ARE SUBJECT TO AN $8 RETURN SHIPPING FEE, WHICH WILL BE DEDUCTED

FROM YOUR REFUND.

INTERNATIONAL RETURNS ARE SUBJECT TO A $10 RETURN SHIPPING FEE, WHICH WILL

BE DEDUCTED FROM YOUR REFUND.

PRODUCTS MUST BE RETURNED UNWORN, UNWASHED, IN THEIR ORIGINAL CONDITION,

AND WITH ALL TAGS ATTACHED.  WE RESERVE THE RIGHT TO REFUSE RETURNS THAT

SHOW SIGNS OF WEAR OR DO NOT MEET THE ABOVE CRITERIA.

PRODUCTS MARKED AS "FINAL SALE" ARE NOT ELIGIBLE FOR RETURN.

HOW LONG DOES IT TAKE TO BE REFUNDED?

After it is received by then Returns Department, please allow from

5 to 10 business days for your refund to be applied back to your account.

If you have not received your refund please check your tracking information

and allow 5-10 days after receipt from our department to be refunded.

WILL I BE REFUNDED THE FULL VALUE?

When approved, any returned products with all packaging and original

tags intact, will be given a full refund excluding any shipping costs. 
If your order has been sent to a destination within the

state of California, all sales taxes will be refunded.

Outside the United States, customs duties, sales taxes and shipping

are non-refundable. However, you may be able to recover these by

contacting your local customs office in your country directly.

I HAVE RECEIVED A DAMAGED/DEFECTIVE ITEM?

On the rare occurrence that you do receive a damaged or defective item,

please contact us at customerservice@bombshellsportswear.com.

In your message body, please provide us with your:

- Order number

- Brief description of the problem

- Photos of the Issue

CAN I RETURN/EXCHANGE 'FINAL SALE' ITEMS?

Any items marked "Final Sale" are considered final sale and

cannot be returned or exchanged.