FAQs
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General
What is Aqilla?
Aqilla is a fitness apparel brand designed to empower women to feel confident
and strong. Our mission is to inspire women around the world by offering stylish,
performance-driven activewear made with innovative fabrics that enhance both
comfort and recovery. With cutting-edge fabric technology, like Sensil Innergy,
our products not only look great but also provide skin care benefits and aid in
muscle recovery, ensuring you feel your best during workouts and beyond.
What makes Aqilla’s products unique?
Aqilla’s products stand out due to our use of high-quality infrared fabric,
designed to harness your body’s natural heat. This innovative fabric promotes
muscle recovery and helps reduce the appearance of cellulite, allowing you to
look and feel your best both during and after your workouts. Our combination
of advanced fabric technology with stylish, confidence-boosting designs ensures
a one-of-a-kind fitness wear experience.
Where are Aqilla products made?
Aqilla products are proudly designed in the USA, reflecting our commitment to
innovative and stylish fitness wear. Our apparel is crafted in Italy, where we
ensure each piece meets the highest standards of quality and craftsmanship. This
combination of American design and Italian manufacturing results in premium
activewear that performs as great as it looks.
What fabric is used in Aqilla’s products?
Aqilla’s products are made from Sensil Innergy fabric, which is a premium blend of
polyester and spandex. This innovative fabric offers several benefits, including:
• Muscle Recovery: The infrared technology in Sensil Innergy fabric helps improve
blood circulation and aids in muscle recovery during and after workouts.
• Skin Care Benefits: The fabric’s properties may assist in reducing the appearance
of cellulite, promoting smoother skin.
• Comfort and Flexibility: The spandex blend provides excellent stretch and
flexibility, allowing for a full range of motion during any activity.
• Breathability: The polyester component ensures breathability, keeping you cool
and comfortable during intense workouts.
With its unique combination of performance-enhancing features and stylish designs,
our Sensil Innergy fabric is set to change the fitness apparel game. Aqilla
seamlessly merges functionality and fashion, empowering women to look and feel
confident while achieving their fitness goals.
What size should I order?
To find the perfect fit for your Aqilla apparel, please refer to the size chart
available under each product description on our website. All our items run true
to size, making it easy for you to select the right size for your body type and
preferences. If you have any questions or need further assistance, feel free to
reach out!
Are Aqilla products suitable for intense workouts?
Yes, Aqilla products are specifically designed and manufactured to keep up with
your active lifestyle, whether you’re a Pilates enthusiast or a dedicated CrossFit
athlete. Our pieces provide the support and comfort you need during intense
workouts, allowing you to focus on your performance. Additionally, our innovative
fabric offers muscle recovery and skin benefits, ensuring you not only feel great
but also look great while working out. Aqilla is here to support your fitness
journey every step of the way!
Shipping
WHICH COUNTRIES DOES AQILLA SHIP TO?
Aqilla to almost all countries internationally; you will have the option at
checkout to choose your preferred method of global shipping.
Please note that all customs Duties and Import Taxes are the responsibility of
the Customer - however most countries will have either taxes and/or duties
included within the price of the item. If your country has taxes and/or duties
included, it will be clearly stated at checkout. Otherwise you may be required to
pay these fees upon delivery of your order.
HOW CAN I TRACK MY ORDER?
Once your order has been shipped, you will receive an email confirmation
of your shipping details and a tracking number.
HOW MUCH DOES SHIPPING COST?
Shipping costs vary based on the shipping address and the speed of
delivery chosen. The exact shipping cost and options will be
provided during checkout for you to review before completing
your order.
MY ITEM IS BEING RETURNED TO SENDER?
If your item was not deliverable, and for some reason is being returned
to us, please contact us at customerservice@bombshellsportswear.com so
we can arrange to have the item reshipped to you.
Returns
WHAT IS YOUR RETURN POLICY?
IF YOU DON'T LOVE YOUR PURCHASE, YOU MAY RETURN IT FOR A REFUND. RETURNS
MUST BE REQUESTED WITHIN 14 DAYS OF THE DATE OF DELIVERY. DOMESTIC
RETURNS ARE SUBJECT TO AN $8 RETURN SHIPPING FEE, WHICH WILL BE DEDUCTED
FROM YOUR REFUND.
INTERNATIONAL RETURNS ARE SUBJECT TO A $10 RETURN SHIPPING FEE, WHICH WILL
BE DEDUCTED FROM YOUR REFUND.
PRODUCTS MUST BE RETURNED UNWORN, UNWASHED, IN THEIR ORIGINAL CONDITION,
AND WITH ALL TAGS ATTACHED. WE RESERVE THE RIGHT TO REFUSE RETURNS THAT
SHOW SIGNS OF WEAR OR DO NOT MEET THE ABOVE CRITERIA.
PRODUCTS MARKED AS "FINAL SALE" ARE NOT ELIGIBLE FOR RETURN.
HOW LONG DOES IT TAKE TO BE REFUNDED?
After it is received by then Returns Department, please allow from
5 to 10 business days for your refund to be applied back to your account.
If you have not received your refund please check your tracking information
and allow 5-10 days after receipt from our department to be refunded.
WILL I BE REFUNDED THE FULL VALUE?
When approved, any returned products with all packaging and original
tags intact, will be given a full refund excluding any shipping costs.
If your order has been sent to a destination within the
state of California, all sales taxes will be refunded.
Outside the United States, customs duties, sales taxes and shipping
are non-refundable. However, you may be able to recover these by
contacting your local customs office in your country directly.
I HAVE RECEIVED A DAMAGED/DEFECTIVE ITEM?
On the rare occurrence that you do receive a damaged or defective item,
please contact us at customerservice@bombshellsportswear.com.
In your message body, please provide us with your:
- Order number
- Brief description of the problem
- Photos of the Issue
CAN I RETURN/EXCHANGE 'FINAL SALE' ITEMS?
Any items marked "Final Sale" are considered final sale and
cannot be returned or exchanged.